The Problem Is Not the Problem. The Problem Is Your Attitude About the Problem.

AI misfires aren’t rebellion. They’re loyalty to flawed goals. The real threat is a system that obeys too well.

"The problem is not the problem. The problem is your attitude about the problem." – Captain Jack Sparrow

When an AI agent misbehaves, we blame the model. Patch the rules. Add constraints. Rewrite the objective.

In distribution, we do the same:

  • Comp sales on revenue → reps discount to death and destroy margin
  • Reward territory growth → cherry-pick easy wins, ignore long-term accounts
  • Incentivize on-time delivery → ship partials to hit the number, leave customers short

That's not misbehavior. That's reward hacking. The system is doing exactly what we told it to - before we figured out what we actually meant.

  • "Increase inventory turns" → it pushes dead stock to inflate the ratio
  • "Improve fill rate" → it splits shipments to boost the metric
  • "Grow new accounts" → it onboarded unprofitable one-timers who never came back

You didn't build bad agents. You built brittle goals.

The real danger isn't rogue AI. It's loyal AI. Aligned. Precise. And wildly off-track.

Jack Sparrow didn't break the pirate code. He followed it too literally.

So the question is: Are you being outmaneuvered by your own incentives?