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The Problem Is Not the Problem. The Problem Is Your Attitude About the Problem.
AI misfires aren’t rebellion. They’re loyalty to flawed goals. The real threat is a system that obeys too well.
"The problem is not the problem. The problem is your attitude about the problem." – Captain Jack Sparrow
When an AI agent misbehaves, we blame the model. Patch the rules. Add constraints. Rewrite the objective.
In distribution, we do the same:
- •Comp sales on revenue → reps discount to death and destroy margin
- •Reward territory growth → cherry-pick easy wins, ignore long-term accounts
- •Incentivize on-time delivery → ship partials to hit the number, leave customers short
That's not misbehavior. That's reward hacking. The system is doing exactly what we told it to - before we figured out what we actually meant.
- •"Increase inventory turns" → it pushes dead stock to inflate the ratio
- •"Improve fill rate" → it splits shipments to boost the metric
- •"Grow new accounts" → it onboarded unprofitable one-timers who never came back
You didn't build bad agents. You built brittle goals.
The real danger isn't rogue AI. It's loyal AI. Aligned. Precise. And wildly off-track.
Jack Sparrow didn't break the pirate code. He followed it too literally.
So the question is: Are you being outmaneuvered by your own incentives?
Published July 5, 2025
Categories:AI AlignmentIncentive DesignReward Hacking