July 9, 2025 Florence Nightingale and the Power of Evidence to Change the System She turned data into action. You can too. Align your teams around shared truth before performance masks the cracks.
July 8, 2025 My Grainger Pricing Strategy Confession: When Being Right Killed Our Momentum Precision looked smart. But it stalled sales. Clarity turned the tide. The best strategy is the one your team can use.
July 7, 2025 Wok, Ribs, Brisket: Train Sales Like the Motion It’s Meant to Be Sales isn’t one recipe. It's stir-fry, ribs, or brisket. Same core skills, different heat, different timing.
July 6, 2025 When AI Follows the Rules and Still Fails Your system is not broken. It is doing exactly what you asked without understanding what you meant.
July 5, 2025 The Problem Is Not the Problem. The Problem Is Your Attitude About the Problem. AI misfires aren’t rebellion. They’re loyalty to flawed goals. The real threat is a system that obeys too well.
July 4, 2025 XAVOR: Declare Independence From Execution Drag You’re not stuck because the plan is wrong. You’re stuck in friction no one owns but everyone feels. XAVOR names it, fixes it, and clears the path.
July 3, 2025 Your Role Says Leader. But Do You Actually Influence Anything That Matters? Influence is not visibility. It is what shapes decisions when you are not in the room. This diagnostic shows where your impact holds and where it fades.
July 2, 2025 Fill Rate ≠ Trust Rate You can hit every metric and still lose the next deal. Loyalty lives where confidence meets consistency. That is your real performance indicator.
July 1, 2025 Why Your Best Customers Leave Without Saying a Word It's not the late shipment. It's the silent erosion of trust across touchpoints. Fix the leaks before loyalty drains out.
June 30, 2025 Your Transformation Didn't Fail from Tech Debt. It Failed from Fear. You automated the workflow, but not the fear. Until safety is redefined, speed and trust won't follow.
June 27, 2025 Fix the Fractures: Why B2B Trust Breaks in the Everyday Moments Customers judge you on 43 unseen touchpoints. When those feel incoherent, trust fades fast and loyalty disappears.
June 26, 2025 Alignment Meetings Are a Lie. Build Decision Systems Instead. Coordination theater drains momentum. Real alignment comes from decision clarity, not endless meetings.